Does the outdoor camera S1 need a cloud subscription to function?

No. You can use app alerts, an SD card (not included), or choose our optional cloud plan. Any of these three options works.

Why does the app show picture alerts instead of video alerts?

You can switch between picture and video alerts in the app under Motion Alert settings.

Do the wireless outdoor security cameras only work with 2.4GHz Wi-Fi?

Yes, only 2.4GHz is supported. If you're using a dual-band router, temporarily turn off the 5GHz band during setup to prevent connection issues.

Can the S1 security camera record all the time?

No. To save battery, S1 only records when motion is detected and stays in standby mode when there's no movement.

Why is there a rainbow stripe on my camera's live view screen?

This happens when Privacy Mode is turned on. You can turn it off or set privacy zones in Privacy Settings.

Product description

protects what you love — smarter, clearer, stronger, day and night.

delivers high-value security solutions designed to protect what matters most — your home and your loved ones.

Our mission is simple: keep you safe. We back every product with expert guidance and dedicated support, helping you find the right fit for your needs.

With , your security is never an afterthought. It's our priority.

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